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Terms and Conditions

Mexico Villa Rentals (“MVR”) is the parent corporation for the company listed in this website.

Bookings and Payments– Reservations must be guaranteed with a valid credit card. A deposit of 50% of the total due is required within 7 days of making a reservation. The balance is due 45 days prior to departure date or 60 days prior to departure date for holiday periods.

Documentation – Final confirmation documents will not be released until full payment and the requested signed documentation is received. Documents delayed due to late payment or non-receipt of required documents may require overnight shipment, the cost of which will be billed to the recipient.

Rates and Substitution – All prices, amenities, and services reflect current rates in effect and are subject to change without notice. MVR reserves the right to substitute similar accommodations or services, and to make adjustments in prices if it is discovered that a specific price was shown or quoted incorrectly. Every effort will be made to provide services or accommodations of equal standard and quality. All monetary amounts are in U.S. Dollars.

Expenses – Rates quoted do not include items not listed including but not limited to air fares, tips, meals, drinks, parking fees, insurance, resort fees, telephone calls, laundry service and cleaning.

Refunds– All payments are non-refundable unless MVR can re-rent the same property for the same period of time. Properties that are re-rented are subject to a $100 cancellation fee; however payments for rentals taking place during holiday periods are non-refundable regardless of re-rental.

Luggage – Neither MVR, nor the selling agent shall be responsible for the damage, delay or loss of customer's luggage.

Mexican Entry Requirements – A valid passport is required to enter Mexico. It is not MVR's responsibility to provide these documents. No refunds will be made to any person refused entry to Mexico as a result of their failure to provide the proper documentation. A Mexican Tourist Card is also required and this is supplied by the carrier. Persons under 18 years of age can only travel with the consent of both parents in accordance with Mexican Law. A notarized letter of consent is required when a child under 18 years of age is traveling with only one parent, or copy of the death certificate if they are a surviving parent. Failure to provide these will result in boarding being denied. Citizens of countries other than the U.S. should contact the Mexican Consulate for their requirements.

Responsibility – The suppliers that provide transportation, tours, and accommodations for MVR are independent contractors and are not employees or agents of MVR. By using the services of the MVR suppliers, you agree that neither MVR nor any of its representatives shall be liable for any accident, loss, injury or damage to you or to those traveling with you in connection with any accommodations, transportation or other services resulting directly or indirectly from any occurrences or conditions beyond their control, including defect in vehicles, poor road conditions, breakdown in equipment, adverse weather conditions, inconvenience due to construction, illness, accident, strikes, theft, delays, cancellations or changes in itineraries or schedules, etc.

Limitation of Liability – In any circumstance MVR shall not be liable for any consequential damages and the sole extent of liability to MVR shall never exceed the amount actually paid to MVR. Making final payment for the reservation acknowledges and agrees all of the terms and conditions in the reservation.

Waiver of Liability Disclaimer – Mexico Villa Rentals, Owner, their respective officers, directors, shareholders, agents, employees, contractors, successors, assigns shall not accept responsibility for losses to the guests for any claims, including but not limited to: 1) responsibility for personal body injury, death, accident, lost, stolen or damaged property, loss of mental or physical enjoyment, delay or inconvenience. 2) Any delays or changes in schedule, itineraries, incurred by any person arising out of any willful or negligent act or omission of any carrier, hotel, condo, villa, ground operator or other third party who is to, or does not render any services or accommodations, 3) the acts or omissions of any party except for claims proven to be the result of the gross negligence or willful misconduct of Mexico Villa Rentals, 4) damages alleged as a result from monetary crises, labor problems, economic changes, mechanical maintenance or construction difficulties or noise, climatic aberrations, local laws, novel or unexpected conditions; 5) absence of travel documents, passports, visa and health certificates, where required, 6) additional expenses or other liabilities due to delay or changes in air or other services, missed carrier connections, substitute accommodations or of common carrier equipment, termination of service, change in fare and rates, cancellation or double booking reservations or tickets, sickness, strike, war, quarantine, pilferage, monetary crises, political or social unrest, disease, acts of god or any events beyond our control. Accordingly, the Guests covenant and agree the Owner or Mexico Villa Rentals is not responsible for damages such as (but not limited to) motorcycles, scooter, and four wheeler (ATV), rentals, horse-back riding, SCUBA diving, deep-sea fishing, golfing, pool/ocean swimming and surfing, surfboards, bikes, falls from pool decks, wet tile and or stairs along with any sliding glass door injuries. Therefore, each guest agrees that he/she is voluntarily participating in any and all activities, risks, and use of the accommodations, and hereby assumes all risk of injury, illness, damage or loss to person and property that might result, including, without limitation, any loss or theft of personal property. By booking with Mexico Villa Rentals you acknowledge that Mexico Villa Rentals shall not be liable for any consequential damages, and the sole extent of Mexico Villa Rentals liability shall never exceed the amount paid to Mexico Villa Rentals. Accommodations, activities, tours, services, roads, traffic laws, transportation, sanitation (water and food), building standards, insurance practices, and medical care are not as highly regulated in Mexico as those in the United States. Each Guest therefore agrees on behalf of himself or herself to release and discharge Mexico Villa Rentals, Owner, their respective officers, directors, shareholders, agents, employees, contractors, successors, assigns (collectively, “the Released Parties”) from any and all claims or causes of action whether known or unknown arising out of negligence by the Released Parties or the Guests and/or their invitees. This includes (but without limitation): injuries, damages arising from all activities of Guests but not limited to any negligent inspection, supervision or maintenance by Mexico Villa Rentals, defects in plumbing, electricity, propane, phone or internet service.

Choice of Law and Venue – The agreement to rent shall be governed by and enforceable and interpreted under the laws of Mexico and the Mexican State where the property is located (for example, Quintana Roo, Jalisco, Baja California Sur, as the case may be), and the parties expressly consent to submit to the laws in effect therein and the exclusive jurisdiction of the Courts located therein, thereby waiving their right to bring legal action in any other jurisdiction that may now or hereafter be applicable by reason of their present or future domiciles.

Disability – Mexico does not conform to the United States' American Disabilities Act, facilities for disabled persons are therefore limited in Mexico.

Links to Other Sites – By using any links in this website to websites not maintained by Mexico Villa Rentals, you will be leaving Mexico Villa Rentals’ website. The linked sites are not under the control of Mexico Villa Rentals, Puerto Vallarta Villa Rentals or Cancun Villa Rentals, and they are not responsible for the contents of any linked site or any link contained in a linked site. Mexico Villa Rentals Inc. provides these links to you only as a convenience and the inclusion of any link does not imply recommendation, approval or endorsement by Mexico Villa Rentals Inc. of the site. All such links provided on this website are intended solely for the convenience of users of this site and do not represent any endorsement, advertisement or sponsorship of linked sites or any products or services offered through such sites.


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Last update 1/29/16 DC